Help Center

If you're wondering about an order, our products, or our website, contact us via Live Chat, SMS, or email.

  • Send Text Message Icon

    Text Us

    You can shoot us a text message* with your detailed question/request. A Customer Experience Agent will reply ASAP (Monday through Friday 8am to 4:30pm EST)!

    USA SMS: (+1) 614-502-3752

    *Standard text messaging rates may apply. Please check with your carrier.

  • Send Email Icon

    Email Us

    To send us an email, click below or reach out directly at customercare@ofirbeauty.com. A member of our support team will respond as soon as possible.

    Submit an email request
  • Live Chat Icon

    Use the Live Chat

    You can contact us via Live Chat. You'll find us in the bottom right corner of the screen when we're available to chat (Monday through Friday 8am to 4:30pm EST)!

Frequently Asked Questions